Frequently asked questions

FAQ

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What is Blacktop Dominion?

Blacktop Dominion is an exclusive Dispatch Service Company that offers specialized services to businesses in the transportation industry. Our membership options provide access to tailored services and elite support, ensuring that our members are well-supported in their business operations.

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How do I become a member?

To become a member, you must submit a Membership Application through our website. The application will be reviewed by our team, and upon approval, you will gain access to the benefits of your selected membership tier.

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What membership tiers do you offer?

We offer three membership tiers:

  • Elite: Exclusive services and a revenue-sharing model (10% of gross revenue).
  • Royal Lounge: Monthly flat fee with enhanced features and priority support.
  • Wellness Wing: Monthly flat fee with a focus on wellness and support services.

Each tier offers different benefits designed to meet the needs of your business.

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What are the membership fees?

  • Elite Tier: 10% of gross revenue (handled manually).
  • Royal Lounge & Wellness Wing: Flat monthly fee based on your selected tier.

The specific fee details will be shared during the application process.

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How do I pay for my membership?

Once your membership is approved, you will be invoiced for your tier’s respective fee. Payment can be made via credit card, and we use a secure payment gateway to process all transactions.

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Can I change my membership tier later?

Yes, you can request to change your membership tier after approval. Please contact us, and we will guide you through the process of upgrading or downgrading your membership.

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Is my membership automatically approved?

No, membership is subject to approval. Your application will be reviewed by our team to ensure you meet the necessary criteria for membership.

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How can I contact customer support?

You can contact our support team through the following methods:

  • Email: [Insert Contact Email]
  • Phone: [Insert Contact Number]

Our team will be happy to assist you with any questions or issues.

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Do you offer refunds?

Due to the exclusive nature of our services, we do not offer refunds once the membership has been approved and payment has been processed.

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How do I cancel my membership?

To cancel your membership, please contact our support team via email or phone. We will provide you with the necessary steps to end your membership.

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How secure is my information?

We take your privacy seriously and use SSL encryption and secure storage practices to protect your personal and payment information. Please refer to our Privacy Policy for more details on how we protect your data.